FAQ (FRECUENTLY ASKED QUESTIONS)
01- Is ORIGINAL-VIDEO.COM a franchise?
02- Why do I save with ORIGINAL-VIDEO.COM?
03- How can Original Video complement my business?
04- Do I need a membership card to access my account?
05- How do customers become members?
06- Can I have a machine in my video store?
07- How can I become a distributor/dealer?
01- Is Original Video a franchise?
The machine can be set up easily within an existing business, such as a convenience store, newsagent, mobile phone shop, internet café, pharmacy, coffee shop, petrol station: any business with good footfall. The size of the machine is less than 2 square metres but in order to operate and access it comfortably a space of up to 5 square metres is recommended.
If you are looking to set up a complete video store it is necessary to have a minimum of 60 square metres.
02- Why do I save with ORIGINAL-VIDEO.COM?
Dealing directly with manufacturers means you cut out the middleman. This allows us to provide the most competitive prices for our machines and replacement parts. This also enables the customer to receive a much quicker delivery and better technical support.
You save because our membership cards are bar-coded which offers the best control of security at the minimum cost.
You save because our interactive keyboard allows members to join 24 hours a day directly at the machine, reducing time and staff costs.
03- How can Original Video complement my business?
Original Video machines provide your business with a unique advantage, allowing you to stay ahead of the competition.
Our video rental machines are proven traffic builders as they attract people to the store twice; once when the customer rents the film and the other when returning it. This will ultimately increase secondary spending.
04- Do I need a membership card to access my account?
No. Our interactive keyboards allow users to access their account without their membership card by using their user name and password.
When returning the titles you simply scan the barcode and slide it into the returns box.
05- How do customers become members?
Original Video provides the only machines that are capable of registering members 24/7. Our interactive keyboards allow you fill out your personal and credit card details directly at the machine. Customers can also join inside the premises, at the internal computer that is provided within the package.
06- Can I have a machine in my video store?
Yes, Original Video machines are proven to be the ideal addition to a traditional video store. Members will have the choice of renting and returning titles 24/7, allowing you to generate business even when the store is closed.
Every machine comes equipped with an Original Video administrative programme. It is the software programme of choice for video shops with a DVD and game rental machine as it synchronises the intelligence needed to manage a conventional video shop with that of an automatic distributor.
The DVD rental machine can also be used as storage for the video shop, saving space that can be used to show case more films or to sell extra items.
07- How can I become a distributor/dealer?
It is very simple; just contact us and we will check to see if a distributor already exists in that area. If it is not the next step would be to arrange a meeting to discuss the opportunity further.
Being a distributor/dealer gives you with the opportunity to work for yourself,. We provide all the training, knowledge, support and information required to make the business a success.
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